Chatbot Mojito360
August 2024 - January 2025
Custom WhatsApp bot for appointment scheduling and automation using ChatGPT integration for intelligent customer communication.
Node.jsWhatsApp APIChatGPTWebhookAI IntegrationAutomation
Overview
A custom WhatsApp chatbot built for Mojito360 that handles appointment scheduling and customer communication using AI-powered responses via ChatGPT integration.
Key Features
WhatsApp automation — customers interact naturally via WhatsApp to book appointments
ChatGPT-powered responses for intelligent, context-aware customer communication
Webhook-based architecture for real-time message processing
Automated scheduling with confirmation and reminder flows
Technical Highlights
Built with Node.js backend processing WhatsApp messages via webhooks
ChatGPT API integration for generating natural language responses
WhatsApp Business API for reliable message delivery and status tracking
Event-driven architecture for handling concurrent conversations
Impact
Automated the entire customer interaction flow for appointment scheduling, enabling Mojito360 to handle customer inquiries 24/7 without manual intervention, while maintaining a natural conversational experience through AI.